Return Window
![]() Return Policy
Louis Music introduced the 10-watt Crate CR1, its first guitar amplifier, in 1978. Before long, the company had sold enough amps to outgrow its manufacturing capabilities, and it had expanded its Crate line to display a full range of solid-state Crate amplifiers.
This product can be returned within 7 days of receipt.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Refunds
Buyer receives a full refund in their original payment method less any shipping costs.
Special Conditions
DOES MY CARVIN CORP. PRODUCT HAVE A TRIAL PERIOD?
Yes, most products sold direct from Carvin Corp. to you, the customer, comes with a 10-day trial period except for replacement low frequency and high frequency drivers including diaphragms or if the product is marked CLEARANCE. In the event that you wish to return a new item to CARVIN CORP for exchange or refund within the 10-day trial period, email us at [email protected] to receive an RA Number (return authorization number). Refunds are not offered beyond the 10-day trial period. Item(s) being returned must be postmarked for return by the 11th day after you received your product or no refund will be given. International customers are required to prepay the return shipping cost of an item being returned. If you purchased your product through a dealer than you will need to return it back to the dealer according to the dealer’s return policy.
**All CLEARANCE item sales are final with no refunds or exchanges. There is no warranty for CLEARANCE ITEMS.**
INTERNATIONAL DELIVERY
We are now shipping direct to most countries worldwide. If your country is not listed below, Please complete the form HERE and we'll send you a quote and payment information. Minimum order amount is $200.
10-DAY TRIAL PERIOD
International orders come with a 10-day trial period except for replacement low frequency and high frequency drivers including diaphragms or if the product is marked CLEARANCE. In the event that you wish to return a new item to CARVIN CORP for exchange or refund within the 10-day trial period, complete the product return form HERE to receive an RA Number (return authorization number). Refunds are not offered beyond the 10-day trial period. Item(s) being returned must be postmarked for return by the 11th day after you received your product or no refund will be given. International customers are required to prepay the return shipping cost of an item being returned.
Import Duty and VAT
IMPORT DUTY and VAT ARE NOT INCLUDED in the price and will be billed to you directly from the shipping courier. Please check with your local government regarding import duty and VAT rates and percentages.
Countries listed below can order directly online
AD- Andorra
AT - Austria AU - Australia BE - Belgium BG - Bulgaria CA- Canada CH - Switzerland CY - Cyprus DE - Germany DK - Denmark EE -Estonia ES - Spain FI - Finland FO - Faroe Islands FR - France GB - Great Britain GI - Gibraltar GL - Greenland GR - Greece HU - Hungary IE - Ireland IS - Iceland IT - Italy LI - Liechtenstein LK - Sri Lanka LT - Lithuania LV - Latvia MC - Monaco MO- Macao MT - Malta MY- Malaysia NL - Netherlands NO - Norway NZ- New Zealand PT - Portugal RO - Romania SE - Sweden SI - Slovenia SK - Slovakia SM - San Marino TH - Thailand
I PURCHASED MY CARVIN CORP. PRODUCT THROUGH A DEALER, DO I HAVE A TRIAL PERIOD?
Your trial period, if offered by a dealer, is determined by that dealer and is bound by the purchase agreement between you and the dealer.
DOES MY CARVIN CORP. PRODUCT HAVE A WARRANTY?
Yes, your Carvin Corp. product listed below comes with a limited warranty to the original purchaser of the product. International customers are required to prepay the return shipping cost of an item being returned for warranty. Carvin Corp will ship the replacement item to USA and International customers at no charge.
90-Day Limited Warranty:
All Wireless Systems – UX Series, EM Series
All Wireless Parts and Accessories- Includes microphones, cables, body packs and rackmount kits
AC120S Power Conditioner
CXLR Series Microphone Cables
FDR60 Filter Direct Box
M50 Dynamic Vocal Microphone with Switch
M68 Dynamic Vocal Microphone
Vacuum Tubes
All XLR and ¼-inch audio cables
External power adaptors or power supply units included with the product
Low Frequency Drivers
High Frequency Drivers and Diaphragms
1 Year Limited Warranty:
VLD1- Steve Vai Legacy Drive Tube Preamp Pedal
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X1- Tube Preamp Pedal
LIMITED WARRANTY
Carvin Corp. warrants the electronic and mechanical components of this product to be free of defects in workmanship and material providing the product is used under normal operating conditions.
Limited Warranty does not cover the following conditions: a) modified products either electrically or mechanically in any way, b) moisture, c) salt/smoke/contaminants, d) natural disasters or any act of God, accident, fire, flood, ect. e) abuse, f) lack of reasonable care, g) modification or removal of the factory applied serial number, h) loss or theft. LOW AND HIGH FREQUENCY DRIVERS / DIAPHRAGMS that have burnt voice coils, exhibit a burnt smell or has damage to the cone or spider are not covered under this warranty. This warranty is in lieu of all other warranties expressed or implied. Warranties are not transferable. No representative or person is authorized to represent or assume for CARVIN CORP any liability in connection with the sale or service of CARVIN AUDIO products. CARVIN CORP shall not be liable for incidental or consequential damages. The customer is responsible for shipping charges.
Products not meeting the warranty guidelines will be replaced or returned at the customer’s expense. Carvin Corp will notify the customer by email. After 4 weeks, all products remaining in our position will be considered abandoned and will become property of Carvin Corp.
IS MY WARRANTY TRANSFERRABLE?
No, the warranty is only valid to the original buyer who purchased directly from Carvin Corp (carvinaudio.com) or from an authorized reseller.
HOW DO I RETURN MY PRODUCT FOR WARRANTY SERVICE?
Obtain an RA (return authorization) number.
All returns and exchanges MUST have a Return Authorization number or our warehouse will refuse the shipment. To obtain your RA number, visit carvinaudio.com/raform and complete the online form. Upon approval, you will receive an email with the RA number, shipping instructions and form to print out and include with your return shipment. Print the number on the outside of the package and place a copy inside the box with the product. Keep a copy for yourself. Shipments will be refused by the warehouse if there is no RA number on the package.
*** IMPORTANT**
Write the RA number on the outside of each package being returned. Our shipping department will refuse packages arriving without the RA number clearly marked on the outside of the box. Shipments arriving without freight prepaid will not be accepted.
Proof of Purchase: Carvin Corp. asks that you retain a copy of your receipt for proof of date of purchase which is required to claim warranty service. If you cannot provide proof of date of purchase, we cannot process your warranty claim as there is no proof that your claim is within the warranty period.
WHAT HAPPENS NOW THAT I HAVE SENT IN MY PRODUCT FOR REPAIR?
As soon as we receive your product, you will be notified that it has been received. We will verify the problem as listed in the RA form and proceed with the repair or replacement of your product. If your product has been discontinued or is no longer available, we reserve the right to replace it with a product of similar function and value or a store credit.
Products not meeting the warranty guidelines will be replaced or returned at the customer’s expense. Carvin Corp will notify the customer by email. After 4 weeks, all products remaining in our position will be considered abandoned and will become property of Carvin Corp.
HOW CAN I CONTACT YOU REGARDING THE STATUS OF MY REPAIR?
You can email us at [email protected]. Provide your name and RA number and the reason for your email. You will receive a response within 24-48 hours.
DOES MY REPAIRED OR REPLACEMENT PRODUCT HAVE A WARRANTY?
Yes, your repaired or replacement product has a warranty for the balance of time of the original warranty. For example, if your product was sent in 6 months from the original date of purchase for warranty service, your replacement product will come with a 6-month warranty.
Ended!
Carvin FRANK ZAPPA OWNED PLAYED X100B Full Stack Came from Dweezil 100 4x12
This is a Carvin FRANK ZAPPA OWNED AND PLAYED X100B Amp Head & two 4x12 Cabinets. Dweezil Zappa sold these to Guitar Oasis in Huntington Beach on July 19, 1994. The head and both cabinets have ICA 'Intercontinental Absurdities' Serial number stickers. This was Frank and Dweezil's company. Dweezil also sold a list of other items and provided a signed letter of authenticity along with a list of the items with serial numbers. Copies of the letter and list were made up to give to each buyer of the Frank Zappa items as they were sold. I am including the copy we receioved with this amp stack, and the serial numbers on this head and both cabinets are on the list.
See photos for exact condition and specific features.
IF YOU ARE IN HAWAII, PUERTO RICO OR ALASKA THERE WILL BE AN ADDITIONAL CHARGE FOR SHIPPING. PLEASE EMAIL FOR A SHIPPING QUOTE .
IF YOU ARE LOCATED IN CALIFORNIA, YOU WILL BE CHARGED CALIFORNIA STATE SALES TAX. Product Specs
Great seller. Highly recommend!
Sunny D. - January 22, 2020
Amir B. - January 09, 2020
Devin Q. - January 07, 2020
Highly recommend!!!Outstanding seller!!! They are very professional and deal very fairly in all transactions. Quick to respond to messages. They stand behind their sells 100% and are quick to make up for any misunderstandings. Cathy is a jewel in staying with a sale until it is complete. Neal is top notch, too. Don't hesitate to do business with these people. They are great!!!
Ron B. - January 01, 2020
Great item!
Darren L. - December 31, 2019
Accepted Payment Methods
Shipping Policy
Available for local pickupfrom Huntington Beach, CA, United States
Ships from Huntington Beach, CA, United States to:
items are shipped with 1-2 days Monday-Friday.
No shipping on weekends, orders will be processed Monday Tax Policies
Taxes are charged in the following regions either by the seller, per their tax policy, or by Reverb as a Marketplace Facilitator:
Return PolicyThis product can be returned within 7 days of receipt.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Refunds
Buyer receives a full refund in their original payment method less any shipping costs.
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