![]() For the cost of the room alone, I would expect NONE of these issues, let alone one of them to be experienced during a week long stay. In short, anyone staying here should not expect the most basic level of customer service and expectations to be met. It is clear the powers that be are cutting corners where ever possible. The free wifi is open, public, and not in the least bit secure. The computers in the "business center" in the lobby are running illegitimate copies of Windows, the styling of the rooms and public areas are clearly cheap and tacky. The room does not have a microwave and the refrigerator barely cools drinks at the max setting. There were no new glasses or mugs on her cart, so this must be a standard thing for this staff.ĭog feces located everywhere in the landscaping and parking lot. The house keeper took the reusable glasses and coffee mugs, washed them in the room's sink without soap, and replaced them. It never occurred to them that the vehicle was parked for more than 24 hours, because the guests were staying for longer than 24 hours.Īll these above mentioned things are annoying but what is unforgivable is my coworker and I both observed the house keeping staff clean our room one day. When I contacted them, they admitted that the warning should not have been issued. No signage, no markings, no attempt to contact me. The vehicle was legally and parked in a valid area. Next security saw fit to give my company vehicle a "parking warning" threatening to boot or tow it. One night I ordered medium steak, at "market price", and received a brunt piece of charcoal that was no where near worth what I had paid for the meal. They have done away with complimentary breakfast (which my coworker would not stop complaining about for our week long stay), the attached restaurants are over priced. When maintenance arrived they pulled 3 hair extensions worth of hair out of the drain. Next my coworker discovered that our shower would not drain. Despite it being made months ahead of time. Our stay started with the front desk being unable to locate our reservation. It is clear there has been a recent management change for the worse. Unhealthy conditions and clown shoes service. ![]()
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December 2022
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